Digital Transformation Enthusiast
Solid academic background in business management provides me with a cross functional approach to value creation. This baseline joined with my desire for discovery, experimentation, continuous learning and demanding attitude bring me to work in different countries in international assignments with multicultural and multifunctional teams. As well in my private life I applied the same engine of grow. Trying to spread my enthusiasm and giving back to the community.
I can define myself as a t-shape person. My core competencies include communication skills from shop floor to board room, connecting business and technology. Problem solving resulting from being used to working in fast-paced and dynamic environments. Strategic thinking based on actionable metrics, continuous discovery, negotiating trade-offs among competing objectives. Commercial awareness coming from processes orientation, competitors and market up to date research.
Programme and Product Manager intersection between business, technology and user experience, for digital multichannel programmes and ecosystems design. I steer, coordinate, design and organise diverse products and delivery activities: scope, time and budget management, sketching, prototyping, MVPs, roadmaps and supplier scouting, development, releases UAT, product life cycle, OKRs. Everything in a wide range of industries: FMCG, Hi-Tech, e-Commerce, Manufacturing, Pharma, Telecoms, Public Sector, and NGO amongst others. Top FTSE 250 global clients. My approach is holistic because take into consideration content, people, processes and maintenance. At same time I introduce experimentation to findout best solution to fit.
I meet the triangle of scope, time, and cost -whatever is the framework to apply- being a communicator, an expectation manager, a coach, a facilitator and a diplomat. Covering all stages in the business cycle from getting a lead to making the magic happen delivering what was promised.
I deal with: product/solution ideas/requirements;
what, why and when something need to be done; development understanding; monetization to make sure that money spent brings a surplus;
processes so the company/teams work like a well oiled machine.
I'm involved in business model validation, MVP definition up to the backlog and features details and the related price strategy. At same time I have fun with marketing guys for the strategy and growth hacking, neverthless I cannot ignore the UX/UI for the user experience.
However, when you get the opportunity to work with Paola, you don't just get that, you also get the persona, the passion, the energy ...
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It's always a pleasure to share my thoughts about a fabulous ex-colleague, and thats no different in talking about Paola.
Sure some people work hard, however, when you get the opportunity to work with Paola, you don't just get that, you also get the persona, the passion and the energy. All the things that make working together a pleasure.
I hope that my pleasure becomes yours one day soon ...
Perfectionist and tireless, she always manages to maintain a very strong balance even in conditions of high stress and extreme criticality ...
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Paola is a professional out of the ordinary as she is oriented, despite her role does not require it in a particular way, to the promotion of product’s Usability and the its final aesthetics. Perfectionist and tireless, she always manages to maintain a very strong balance even in conditions of high stress and extreme criticality.
Working with Paola is a constructive and engaging experience, a real resource for the company and its teammates!
I have had the opportunity to work with Paola on a Unilever MS-CRM Global project. It has been great to work and deliver projects with her! [...] Read all
I have had the opportunity to work with Paola on a Unilever MS-CRM Global project. Her role was Project Manager with responsability to deliver multiple work streams as part of the delivery of a large scales transformation programme.
Paola has put in place her experience useful to delivery projects across the whole programme life cycle (gathering business requirements, document customisation, UAT , Cutover, Go-live etc). The above experiences have included strong stakeholder management/engagement, risk management and directing/leadership of the team. In brief ...it has been great to work and deliver projects with Paola!
Thanks to her very accurate, prompt and efficient support companies have agreed on the best solution, by targetting specific achievements ...
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In the last year I have had the chance to work with Paola to discuss on a very delicate Service Delivery Contract.
Thanks to her very accurate, prompt and efficient support both Companies have agreed on the best solution, by targetting specific needs and achievements.
I am confident in recommending Paola as a very hard worker and good relationship keeper with Customers and Colleagues.
I am available to release further information on her professional qualities if needed.
Paola is a business oriented professional. She makes a difference by understanding the business environment and the business challenges ...
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Paola is a business oriented professional. She makes a difference by understanding the business environment and the business challenges within the sales activities. She knows that a fast and accurate response is key in the current competitive business environment, so she participates and advises in real-time in activities oriented to business development with a clear understanding about where and how she can help to push sales opportunities to become an actual deal. I like to recommend Paola as a professional, and also as a very good and friendly person.
INDUSTRY E-Commerce TARGET B2C PLATFORM Mobile AT A GLANCE YooX Mirror - Create Your Look born from YNAP R&D prototype for augmented reality. Selecting one avatar or creating a personal one from own picture, the user can surf on YooX wide range of items and dress the avatar creating several looks adding background locations. Each look can be stored and shared. Merchandising staff on weekly base include and remove items for fresh looks. Looks are proposed to the user taking into account their shopping history and wish list. MY ROLE Design and responsible for timeline from R&D prototype to first MVP test and final roll out. Harmonize activities for R&D, Merchandising, UX/UI, Development and Marketing team.
INDUSTRY NGO Non-governmental organization TARGET B2C PLATFORM Desktop AT A GLANCE Save the Children Italy (SCITA) look for CRM strategic solution that enables identification, acquisition and retention of profitable Supporters, Organization's chief asset. Some of the benefits are:
MY ROLE Coupling Save the Chidlren International guidelines and Save the Children Australia first CRM project for the Organization with the Customer Engagement Center strategy, I defined the CRM strategy and implementation for SCITA. I intorduce Agile methology in SCITA and create project vision and governance. Project milestones setted are software scouting, system integrator scouting, design solution, build/integration/test, training, deployment and post go live.
INDUSTRY Food&Drink TARGET B2BC PLATFORM Desktop and Mobile AT A GLANCE Myonlybeer is the international faster growing community around the craft breweries and craft beers. MY ROLE I’m supporting with canvas validation, leap of faith and service design.
INDUSTRY Retail TARGET B2B PLATFORMMobile, Desktop AT A GLANCE The Unilever Ice Cream Business seeks to improve service levels, asset utilization and operating efficiency of its Commercial Ice Cream Assets (Freezers/Cabinets/Soft ice machines, ovens and kiosks) at the point of sale. The new structure is centrally coordinated by a Unilever Asset Manager directing 3rd party logistics, storage and repair and maintenance suppliers. All activities are visible within a state of the art CRM system provided by Unilever and integrated with the 3rd party IT systems. The IT system speeds decision making and minimizes handling, paperwork and improves accuracy. Distributors will have access to the Unilever IT system via a web portal. MY ROLE As part of the project management committee I support the new solution business model and assess third party scouting with specific focus on IT and processes. I'm responsible for the prototype implementation, KPIs analysis and following european roll out with direct involvement in France and Nordics.
INDUSTRY E-Commerce
TARGET B2C
PLATFORMMobile
AT A GLANCE
One of the crucial part of YNAP transformation programme is native SDK for better performance, consistent look and feel, immediate access to new features and better compliance with app store guidelines.
MY ROLE
Lead roadmap and implementation for YNAP multibrand and omnichannel solution.
INDUSTRY Automotive TARGET B2BC PLATFORMDesktop and Mobile AT A GLANCE Toyota Motor Europe embarked on a digital transformation journey as part of a broader business transformation. They started moving from a project-based delivery approach to an agile delivery approach. From a technology perspective, they started transforming from a traditional legacy on-premise IT infrastructure to a cloud-based technology platform. The primary goal was to pave the way for seamless omnichannel experiences, both for the end customers and the dealer partners. Toshiko (an Omnichannel Engagement Platform) is revolutionizing the way cars are sold by integrating features that allow for:
MY ROLE When I joined the project I managed the roadmap for the Used Car main stream. Now as Product Ops I aid company’s cross-functional product team to operate as effciently as possible. I’m setting up a system in the product organization to get the right data -both qualitative and quantitative- from the right places into the process for creating better product.
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